Helping therapists
help clients

Client communication management for psychotherapy practices

What we do

We help psychotherapists and group practices maintain meaningful, professional connections with clients through empathetic, efficient communication support. Each client interaction reflects the compassion at the heart of psychotherapy, allowing therapists to fully focus on clinical work.

How we do it

Respond to new client inquiries and manage the intake process

Coordinate scheduling and session adjustments

Manage ongoing client correspondence within HIPAA guidelines

Maintain confidentiality and follow escalation protocols

Hi, I’m Rachel.

It’s great to meet you. I am the founder of Thimsen Therapy Communications, an ode to my last name that actually has a silent “h”.

I’m a North Carolina native, currently living in San Diego, with a passion for psychotherapy in all its forms. My background ranges from time spent in project management for pharmaceutical giants, to working with kids as a registered behavior technician, to spending five years in healthcare public relations.

I’m equipped and ready to serve as your right hand woman to keep your practice running smoothly with a gentle hand and strong organization.

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